Synology is a leading provider of Network Attached Storage solutions, network routers and surveillance equipment. They are based in Milton Keynes with 20+ staff in-house and 600+ global staff members.
As a growing business, reliable photocopiers and printers are incredibly important to them, particularly when exhibitions require above average amounts of printing to take place. All Copy Products has supplied and maintained Synology’s office document equipment for over 5 years.
Printing Solutions for Growing Businesses
All Copy Products began working with Synology when they were a smaller team of just 8 people. They were using a small desktop A4 colour laser printer that was struggling to keep up with their increasing volume of work. We supplied them with a Ricoh MPC2500 that was capable of full colour printing, document scanning and photocopying, increasing their office efficiency due to its high speed. By selecting Synology reliable and well maintained photocopier and printing equipment we also ensured their running costs remained consistent and low.
Over 5 years the Synology team has more than doubled in size and relocated offices twice. With each move our teams have ensured their equipment is setup, calibrated and ready to use, with no downtime for the office team. The original multi-functional printer has been accompanied by a desktop mono printer for their warehouse team. This new device offers further flexibility and speed, with instant network communication, while remaining compact and saving precious floor space.
Understanding Customer’s Unique Needs
We liaise closely with the Synology marketing team to understand when they will be exhibitions. During these times the photocopier and printer equipment will be placed under abnormally high volumes of work, so we perform extra interval checks to guarantee print quality is kept at a premium. The equipment we’ve provided to Synology is now integral to their daily running and we remotely schedule preventative maintenance checks and toner supply. Our goal is to keep all equipment running while minimising downtime and requiring little input from our customers.
Long Term Relationships with Local Businesses
Synology are a cutting edge technology company and were keen to work with equipment suppliers like All Copy Products that have the flexibility and motivation to handle their unique requirements.
Synology’s Network Attached Storage devices operate on the Linux platform, which is a much rarer operating system to work with compared to Windows and Mac OS, however our good relationship with the Synology technical team has ensured all equipment is communicating with the network successfully. We have now been working with Synology for 5 years and we have supplied more equipment whilst maintaining some other office devices during this period. When the team expands further in the future, we will be in the wings to offer them the technology that suits their needs.
Whether you are a new business, or an established company looking for support, All Copy Products experienced team are ready to help. Contact us today with your questions or queries.
All Copy Products is based in Milton Keynes and is a family run business, established since 1998. We sell, hire and support a complete range of office equipment, including photocopiers, printers and scanners, at reasonable a cost, with a service support that is second to none, with no long term contracts.