Case Study: Waterline Ltd - Understanding Printing and Copying Requirements for Large Business Departments.

Waterline is a UK-wide sales and distribution centre for medium- to high-end kitchen furniture, appliances and products. All Copy Products has been working with Waterline for 15 years. Most recently, we were asked to help Waterline upgrade its office equipment as part of an internal business makeover and restructure. In particular, we helped exchange its local printers for central multi-functional photocopiers, and delivered specialist office document solutions to meet the printing demands of Waterline’s various departments.

​High-performance multi-functional photocopiers for Waterline

​We provided Waterline with one production printer boasting 65 copies per minute, and two MPC multifunctional colour 40 and 50 copies per minute machines and a robust black and white 30 copy a minute suitable for the warehouse. Waterline maintains a rental agreement on this equipment, as this grants the company the flexibility to upgrade it as and when necessary, in line with its growing functionality and speed requirements. Our service agreement outlines our commitment to helping Waterline with any support or maintenance it needs to make these future technical adjustments as the business continues to expand.

Production Print Machine

​As Waterline distributes a large number of mailshots and invoices per month, it required a machine that would enable it to print over 30,000 documents in one session. The production print machine is capable of producing large print runs, and has a drop-down sorter that can hold up to 50,000 documents at once, so we installed it for Waterline. The printer works alongside the company’s existing franking and folding machines, in order to further save staff time when it comes to distributing documents.

​Our MPC machines

​As an experienced photocopier supplier in Milton Keynes, All Copy Products knew that the MPC range would be ideal for helping Waterline achieve its aims. The machines provide fast and highly secure printing, while also reducing waste and lowering costs by restricting the number of users that can print in colour. Both the 40 and 50 copy per minute colour machines were fitted with postscript cards, in order to support staff members who are operating from Macs (used by the marketing department for internal proofing purposes). The machines give documents a smart, clean appearance, which is essential if they are going to be distributed to colleagues or clients, or used in presentations.
In order to streamline each department’s printing processes, we fitted both of the MPC machines with staple sorters, so that they could have multiple output trays. This means that each department has its own output area, making it easier for staff to find their documents.

Black and white machine for warehouse environment

​Waterline also needed a printer for its warehouse. Unlike the office, the warehouse can get dusty and dirty, with a lot of stock being moved around. As such, the printer needed to be robust enough to withstand wear and tear, and able to function efficiently in the dusty environment. It also needed to be suitable for use by a number of untrained users. The printer was the perfect choice to meet these specifications.

​Ongoing Support

​Throughout this process the All Copy Products team ensured all appropriate staff members were fully trained and comfortable with the equipment range. We have attended callouts to quickly fix issues ranging from paper jams to routine servicing, and we supply Waterline with new toner and parts as and when needed.
If you need a photocopier supplier in Milton Keynes, All Copy Products can help. Check out our services or contact us today for more information.